COVID-19 Updates, FAQ's, and Resources

Student Travel is Now Able to Resume

In keeping with the University of Guelph Safe International Travel Policy, University-related student travel outside of Canada is allowed to countries with travel advisory designations of Level 1 (take normal precautions) or Level 2 (Use a high degree of caution)
Student travellers must still abide by all COVID requirements set out by the University, the Government of Canada, and their host country authorities.

Below we have outlined some of the frequently asked questions regarding study abroad and COVID-19. 
The University of Guelph has also created an FAQ page for additional questions

Please review the section below that pertains to your situation:

Please, also check out some of the Wellness resources we have gathered for you! 

Applicants for the S23, F23, and W24 programs

When the Government of Canada travel advisories are a level 1 or 2 students are able to travel, in keeping with the University of Guelph Safe Travel Policy. 

However, please keep in mind that these travel advisories are subject to change at any time, whether it is related to COVID-19 or some other concern that arises. You are encouraged to monitor the situation of our host country and the Government of Canada travel advisories for any countries you plan to visit. Additionally, make sure you are aware of the change or cancellation policy for your travel plans (e.g. flights, travel insurance). 

All students participating in a U of G related international learning experience are required to purchase Guard.Me travel health insurance. CIP has summarized some of the important details for the coverage on our website and provided links to the policy documents. Please review the information provided on the U of G travel health insurance webpage for details. However, note this information is subject to change and it is important you review the most up-to-date information on the Guard.Me website.

If the University of Guelph cancels your program for any reason, including COVID-19, you will not be required to pay the cancellation fee. 

Students who choose to cancel their study abroad program after they have already accepted their placement will be charged the cancellation fee, either $200 or $300 depending on when they decide to cancel. Full details can be found in the pre-departure guide included with your acceptance package. 

Incoming Exchange - W23

The University of Guelph continues to monitor the COVID-19 situation and updates it's university policy depending on the local situation and recommendations from public health. Please find the most up-to-date information regarding the COVID-19 U of G protocols here.

The Canadian Government continuously monitors the COVID-19 situation and other global health and safety concerns. All entry requirements to Canada can be found on the website. Please note these entry requirements are subject to change and you should monitor this site leading up to your exchange. 

Additional Questions


Please note that the CIP office is working remotely until further notice. If you need to get in touch with members of our office please see the contact list here.

For Guard.Me

If you feel the COVID-19 situation in your location is escalating and you require advice or assistance, please call the COVID-19 assistance line: International Insurance COVID 19 Crisis Assistance Line
USA: +1-619-717-8549 (collect call)
Quote: Special Students CRC assistance 200227GRDME

This number will provide you with assistance related to:

  • When and how to seek medical assistance
  • General health and safety advice given your current location and travel situation
  • Coordination of  insurance benefits if you have a claim
  • If required, the crisis assistant will make arrangements for/coordinate evacuation and execute transport